Cancellation & Refund Policy

Effective Date: August 4, 2026

Thank you for choosing JDSDigital.in. We strive to provide high-quality digital services, software solutions, SaaS products, and digital resources. This Cancellation & Refund Policy explains the terms under which cancellations and refunds are handled.

By purchasing or using our services or products, you agree to this policy.

1. Scope

This policy applies to:

Website Design & Development Services
WordPress Development
Software Development
SEO Services
Digital Marketing Services
Graphic Design Services
SaaS Products
Digital Products
Downloadable Files
Plugins and Templates
Technical Support Services
Online Tools
Membership Plans
Subscription Services

2. Service Cancellation

You may request cancellation of a service before work has started.

If the project has already begun, cancellation requests will be reviewed based on the amount of work completed.

JDSDigital.in reserves the right to deduct charges for work already performed, consultation, planning, design, development, or other project-related activities before processing any eligible refund.

3. Custom Development Services

For custom services such as website development, software development, plugin development, graphic design, or other tailored solutions:

Payments made for completed work are non-refundable.
Advance payments may be partially refundable only if substantial work has not yet been completed.
Once project deliverables have been approved or delivered, no refund will be provided unless otherwise agreed in writing.

4. Digital Products

Digital products include, but are not limited to:

Software
Plugins
Themes
Templates
Source Code
Graphics
E-books
Digital Downloads
Documents

Because digital products are delivered electronically and cannot be returned, all purchases are generally final and non-refundable.

Exceptions may be considered if:

The wrong product was delivered.
The product cannot be accessed due to an issue on our side.
The product is materially different from its published description.

5. SaaS Products and Subscriptions

For subscription-based services:

Monthly and annual subscription fees are generally non-refundable after the subscription has started.
You may cancel future renewals at any time.
Cancellation stops future billing but does not automatically entitle you to a refund for the current billing period.
Access to paid features will continue until the end of the active subscription period unless otherwise stated.

6. Free Tools

Our free tools and utilities are provided without charge.

No refunds, compensation, or credits are available for free services.

7. Affiliate Products and Third-Party Services

JDSDigital.in may promote or link to third-party products and services, including:

Credit Cards
Banking Services
Loans
Insurance
Hosting Providers
Domain Registrars
Software
Other affiliate offers

Purchases, applications, subscriptions, or payments made through third-party websites are governed by the respective provider’s policies.

JDSDigital.in is not responsible for cancellations, refunds, approvals, rejections, pricing changes, or disputes relating to third-party products or services.

8. Refund Eligibility

A refund request may be considered when:

Payment was processed more than once for the same order.
A purchased service cannot be delivered due to reasons solely attributable to JDSDigital.in.
A technical issue on our side permanently prevents access to a paid product or service and cannot be resolved within a reasonable time.
A refund is otherwise required under applicable law.

Refund requests are reviewed on a case-by-case basis.

9. Non-Refundable Situations

Refunds will generally not be issued for:

Change of mind after purchase.
Failure to read the product or service description.
Lack of technical knowledge.
Compatibility issues not stated as supported.
Delays caused by the customer.
Failure to provide required content or approvals.
Completed consultation services.
Completed development work.
Misuse of products or services.
Suspension or termination due to violation of our Terms & Conditions.

10. Refund Processing

If a refund is approved:

Refunds will be issued using the original payment method wherever possible.
Processing time depends on the payment gateway, bank, or card issuer.
Applicable taxes, gateway charges, or non-recoverable processing fees may be deducted where permitted by law.

11. Modifications to Services

We reserve the right to modify, improve, replace, suspend, or discontinue any service, product, feature, or subscription at any time.

Such changes do not automatically entitle users to a refund unless required by law or specifically stated.

12. Force Majeure

We are not responsible for delays or failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, internet outages, cyber incidents, or failures of third-party service providers.

13. Changes to This Policy

We may update this Cancellation & Refund Policy from time to time.

The revised version becomes effective immediately upon publication on this website.

14. Contact Us

If you have questions about cancellations, refunds, or billing, please contact us using the contact information provided on the Contact page of JDSDigital.in.

Acceptance

By purchasing or using any service, SaaS product, digital product, subscription, or online tool offered through JDSDigital.in, you acknowledge that you have read, understood, and agree to this Cancellation & Refund Policy.